Resume

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I am a multi-disciplinary user experience designer with 18+ years of experience creating award winning websites & applications guided by human-centered research, interaction design thinking and a strong visual esthetic. I encourage interdisciplinary teamwork while providing steady leadership and building teams. My goal is to develop intuitive solutions for complex problems that not only address the business vision but respond with empathy to the needs of real people, not users.

With an ability to convey complex information clearly, I work extremely well with nontechnical team members and clients. My personality and communication skills lend a gentle, friendly approach to communication that builds strong, trusting relationships.

EXPERIENCE

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John Deere ISG, Precision Construction UX Designer (Lead)
December 2020 – Present
Want to know more? Send me a message!
I’m busy creating awesome processes, building design systems and changing how displays work in construction equipment.

 

John Deere ISG, Senior UX Lead
August 2019 – December 2020
As a UX Lead at ISG I research, plan, and architect the user experience design for websites, mobile apps, and web applications within the Operation Center and JDLink platforms.

My primary responsibilities include:

• Lead workshops/discussions with customers, identifying strategies for leveraging web
  technologies in support of customers and business goals.
• Map information architectures, defining key content/object types and relationships between them, building a bridge of understanding between business, visual design, and engineering disciplines.
• Design and develop wireframes, user flows, functional specifications, prototypes, and other representations to document and clarify that understanding.
• Collaborate with visual designers and engineers on visual design deliverables, interactive prototypes, and production-ready web and mobile experiences.
• Perform user research, execute user tests on prototypes and existing sites with a focus on converting insights from research and testing into actionable recommendations and design solutions.
• Consistently and proactively builds long-term, and highly productive working relationships across disciplines.
• Create and communicate UX Design project plans that account for project constraints.
• Proactively coach and mentor designers
• Provide expert-level guidance on project deliverables and workflow to the project team.

INTL FCStone, Senior UX Designer
September 2016 – August 2019
Founded and currently lead the company’s UX team consisting of on site, remote and contract team members. Established UX design as the first stage of project planning, instituting a user-centered design approach with an emphasis on research, strong information architecture and graceful user interfaces. Convey design concepts and deliverables to business partners and clients through in-person and remote presentations. Continually learning and applying new UX skills, processes and adopting new tools to overcome pain points and further the knowledge of team members. Driving adoption of UX within the company by gaining trust at the executive level and via working closely with team members in a collaborative environment. I balance my time between applying design thinking to inform broader product strategies, diving deep into design to create delightful experiences based on user insights and business goals while managing and mentoring other designers.

Fulcrum Consulting, Senior UI Engineer – DuPont Pioneer
December 2015 – September 2016
Responsible for application design and information architecture for new digital experiences while evolving and strengthening existing within the Connex project at DuPont Pioneer. As the lead designer, I envisioned the future of the application while also managing additional UI/UX team members and interfacing with the business.

Apex Consulting, Lead UI/UX Developer – Alfa Insurance
June 2015 – November 2015
As the Lead UI/UX Developer (designer) at Alfa Insurance I was responsible for interfacing on a daily basis with the business, project analysts and developers to create highly usable products. My key responsibility was the development of a new application that is used in the field (agents and customer services representatives) to access customer information from Guidewire and legacy systems. Introduced user-centered design thinking, UX philosophies and practices across teams and lines of business. I was responsible for all UI/UX deliverables including wireframes, prototypes, mock-ups, requirements, documentation, standards/style guides and usability testing.

Alabama Interactive (NICUSA), Graphic Designer (UI/UX/Front-end Developer/Branding/Print Design)
February 2010 – June 2015
Worked closely with development teams to create intuitive and streamlined interfaces for websites, online applications (payment processing, online courses, data collection) and mobile apps that redefined the market landscape while ensuring the attainment of
clients’ (state government) business and marketing objectives and brand strategies. As the sole designer, I was involved in all aspects of projects including client meetings and introduced user-centric design thinking.

Montgomery Advertiser, Online Production Coordinator
August 2007 – February 2010
Provided critical in-house creative and operational support for fast paced editorial and sales departments. Responsible for creation, management and development of all online projects and initiatives. Coordinated with departments to ensure projects met specifications and deadlines. Created all project designs and implemented any needed scripting. Developed analytics reporting for quantitative research for user insight. Managed execution of sales driven internet programs for revenue based online programs & campaigns.

AMTREN Corporation, Multimedia Design and Marketing
August 2001 – August 2007
Provided critical in-house creative and operational support for fast paced editorial and sales departments. Responsible for creation, management and development of all online projects and initiatives. Coordinated with departments to ensure projects met specifications and deadlines. Created all project designs and implemented any needed scripting. Developed analytics reporting for quantitative research for user insight. Managed execution of sales driven internet programs for revenue based online programs & campaigns.

 

SKILLS

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AWARDS

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2013 W3 Awards Gold Winner 2013 VEMA Awards Winner
2013 Silver Award Distinction
2012 Best of the Web Winner – 1st place
2012 IAVA Silver Award
2012 Web Marketing Association Best Gov Site
2012 Gold Award of Excellence 2011 IAVA Silver Award
2011 Best of the Web Top 10 Government Website
2011 Silver Award of Distinction
2010 Best of the Web Top 5 Government Website
2010 Best of the Web – Web Applications
2010 Juggle Top Government Website